Guest & market intelligence for restaurants — how guests and the market perceive you, and how that's changing.
What guests tell you directly, what they say in public reviews, and who follows you online — three signals, feeding one intelligence layer.
Survey Studio
Short QR surveys your guests answer at the table, turned into segmented reports.
Review Insights
Your Google reviews, analysed by theme — connected through your own Google Business Profile.
Audience Insights
Aggregated insights about your Instagram audience from your professional account.
Combines all three signals to show how perception is changing.
Create your Pulse account — no card, no commitment.
A one-time profile of your venue, your goals, and what you most want to learn from guests.
From the Signals hub, choose what to learn: menu, customer experience, demographics, or a promotion.
Pulse recommends questions from its library — keep, swap, remove or reorder them, or add your own.
Choose a response target (the price estimate updates as you go) and set your raffle prize.
Guests scan the QR at checkout and tap through a short survey — a couple of minutes at most.
AI insights, cross-tabs by guest type — first-time vs returning, reservation vs walk-in, age and gender — plus PDF export. Draw the raffle winner right on the campaign page.
Each survey focuses on one pillar — and Pulse builds it from questions proven to get answers.
Menu / Product
Customer Experience
Customer Demographics
Campaign / Promotion
How do guests perceive our food and drinks? Taste, value, portions, standout dishes and reorder intent.
How does the visit feel — service and ambiance? Service, wait, atmosphere, cleanliness and occasion fit.
Who are our guests, and why do they come? Age, party, visit occasion, distance, spend comfort.
Is our promotion reaching guests and moving them? Awareness, recall, redemption and influence on the visit.
Every survey opens with "Have you dined with us before?" and "Did you make a reservation?" so results can be split by guest type — and optional outcome questions (return intent, recommend, overall satisfaction) can be added to any pillar.